Overview
Welcome to our Shipping Policy page. We are committed to providing you with the best online shopping experience possible. Below, you will find detailed information about our shipping process, costs, and delivery times. We know you need your hospital bag packed ASAP and don't want to wait, our aim is to get your order to you fast!
Free Shipping
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All orders over $200 qualify for free standard shipping within Australia.
Shipping Costs
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Orders under $200 will incur a flat rate shipping fee of $15 local, close to the states CBD. Other remote areas may be charged at a higher rate.
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Expedited shipping options are available at an additional cost, which will be calculated at checkout.
Delivery Times
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Standard Shipping: Estimated delivery time is between 3-7 business days.
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Expedited Shipping: Estimated delivery time is between 1-3 business days.
Please note that delivery times may vary depending on your location and any external factors such as postal delays or weather conditions.
Order Processing
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Orders are processed within 2-3 business days.
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You will receive a confirmation email once your order has been shipped, which will include a tracking number.
Shipping Locations
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We currently ship to all addresses within Australia.
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Unfortunately, we do not offer international shipping at this time.
Shipping Carriers
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We utilize various couriers and Australia Post depending on your location to ensure the most efficient and reliable delivery of your order.
Our Commitment
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Our aim is to get your hospital bag to you as soon as possible. We know how important it is to have it on hand, and we don’t want you to have to wait.
Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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You can track your order through our website or the carrier’s website using the tracking number provided.
Lost or Damaged Packages
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If your package is lost or damaged during transit, please contact our customer service team immediately.
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We will work with the carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at [your contact email or phone number]. Our customer service team is here to help!
Thank you for shopping with MaternityBag your hospital bag experts!
